Programme Manager
The Eve Branson Foundation (EBF) is a small non-profit based in Morocco. Our mission is to create opportunities for local people in the High Atlas Mountains which can make a meaningful difference to their families and community. We have developed initiatives in four key areas: artisanal training; education; environment and healthcare.
We work alongside award-winning hotel Kasbah Tamadot with a shared commitment to building a healthy and resilient community and sustaining livelihoods through our close partnership.
We are now seeking a Programme Manager with exemplary communication, organisational and relationship skills who will support us in delivering our mission, manage the smooth day to day running of EBF operations and keep projects on track.
The successful candidate will ensure that EBF’s core programmes are managed effectively to meet our high standards as a credible and trusted partner in the Berber community. They will play an important role in maintaining strong relationships with teachers and participants in our artisan community and engage visiting guests from Kasbah Tamadot in the work of the foundation.
Above all, they will keep our Board members and wider stakeholders up to date whilst effectively communicating Eve Branson’s vision.
This is a hands-on role with a small non-profit association which will include some partnership work with other organisations. The scope of the role is broad and the focus of different areas of work will vary throughout the year. We are therefore seeking a flexible and proactive individual with strong attention to detail and who is interested in contributing to all aspects of programme delivery and organisational development.
Our Programme Manager will play an important role in growing awareness of our work across each sector, particularly through the development of our new study centre project. More information about EBF’s work can be found on our website: www.evebransonfoundation.org.uk
Responsibilities:
Administration & Operations:
Lead on all aspects of local administration, both internal and with external governing bodies;
Manage all EBF programme activities including craft centres, EBF Shop, community initiatives such as the annual dental clinic, the development of new projects and retail sales;
Ensure correct governance frameworks are in place in line with EBF’s charitable purposes;
First point of contact for all on site queries relating to EBF;
Organise Board calls, write and distribute minutes from monthly meetings and prepare any associated paperwork ahead of meetings;
Provide monthly Board reports including regular activity updates;
Work closely with the financial accountant to produce monthly reports;
Maintain systems and adhere to working processes to ensure the smooth running of craft centre operations;
Monitor and evaluate all EBF projects and activities and provide regular updates to the UK lead;
Work closely with the Board and UK lead to implement annual targets;
Share content and case studies that can be used for reports and marketing purposes;
Strengthen internal communications and information sharing between key stakeholders and team members in the UK and Morocco.
Artisan community:
Manage schedules for two craft centres and three teachers and participants;
Support the craft centre team in their training requirements, development and production capacity;
Improve the overall quality and standards of all items produced by the artisan community across EBF’s two craft centres, working closely with the UK lead;
Organise stock inventory and raw materials in close collaboration with craft centre teachers;
Create a smooth end to end experience for partners, guests and external retailers ordering from the centres working with the UK lead, overseeing the end to end process through from purchasing, design to production and shipping;
Supervise the EBF Shop, track visitor sales and improve merchandising to increase footfall and craft sales.
Projects:
Working with the Board, key stakeholders and relevant local associations to drive forward community projects and deliver against key milestones;
Provide data and case studies to UK lead to help with the researching and writing of investment and funding proposals;
Ensure EBF is operating within an agreed planned budget.
Guest experience:
Conduct guest visits to programmes and collaborate with the Groups Manager on group excursions;
Deliver a five star guest experience as an ambassador for EBF, communicating our mission and sharing stories of the artisan community to help grow product sales;
Work with UK lead to support fundraising activities and associated guest communications which help to drive donations.
Experience & skills:
· Track record of programme management and delivering charitable initiatives in the field.
· Experience of managing administrative procedures with Moroccan government bodies.
· Excellent spoken and written English, French and Arabic.
· Intermediate level skills with Microsoft Office Suite including Outlook, Word, Excel and Teams;
· Highly organised and able to work cross-function with small team and limited resource.
· Strong planning and organisational skills, accuracy and attention to detail, with the ability to manage and prioritise across a number of areas.
· Excellent communication and presentation skills.
· Confident, enthusiastic and flexible, with a ‘can do’ attitude.
· Comfortable working independently and as part of a wider team.
· Experience working with project budgets. Financial literacy is essential.
· High level of integrity and able to represent EBF in the community and to external guests, donors, fundraisers and partners.
· Baccalaureate or equivalent qualification.
Desirable:
Experience of working in or closely with the education sector and/or artisan sector.
Experience of the hospitality/travel & tourism sector is an advantage.
Please send your most recent CV/Resumé and a short paragraph summarising why you are applying for the role to: contact@evebransonfoundation.org.uk
Job Type: Full-time
Ability to commute/relocate:
- Marrakech: Reliably commute or planning to relocate before starting work (Required)
Education:
- High School Diploma or equivalent (Preferred)
Experience:
- non-profit: 1 year (Required)
Language:
- English, French, Moroccan Arabic (Required)
Application Deadline: 30/06/2023
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